Start with a gap assessment

If you search online for how to start improving cybersecurity, you’ll usually see the same advice: “Get an assessment.”

What many nonprofits don’t realize is that there are different kinds of assessments, and not all of them are the right starting point for a small 501(c)(3) organization.

For most nonprofits, a gap assessment is the most useful first step.

Unlike a penetration test or vulnerability assessment that focuses mainly on technical weaknesses, a gap assessment compares your organization against a cybersecurity framework like the CIS Critical Controls or NIST Cybersecurity Framework. It helps you understand the bigger picture:

  • What protections you already have
  • What’s missing
  • What should be prioritized first

That structure matters because many smaller nonprofits are trying to improve cybersecurity with limited staff, limited budgets, and often outsourced IT support. Without a framework or plan, organizations tend to react to problems one at a time instead of building a sustainable program.

Frameworks help turn cybersecurity from “random IT tasks” into a structured operational program.
For smaller offices, some of the most effective security improvements are also the simplest. Foundational controls like these often reduce risk significantly:

  • Enable multi-factor authentication (MFA)
  • Keep systems patched and updated
  • Limit administrator access
  • Train staff to recognize phishing emails
  • Establish basic password and file-sharing policies

None of these require enterprise-sized budgets. They require consistency and ownership.

It’s also important to remember that outsourcing IT does not outsource responsibility. Even if a nonprofit works with an MSP or technology vendor, the organization is still accountable for protecting donor data, financial systems, and internal information. Your vendor may help execute the work, but your organization still owns the risk.

The good news is that building a cybersecurity program does not require perfection or a full-time security department. Most nonprofits simply need a starting point, a framework to follow, and the consistency to improve over time.

For many organizations, a gap assessment is the clearest place to begin.

Filament Protip

All of our service area leaders has dozens of years of experience. These are protips they’ve picked up along the way that you can use right now to solve common issues.